We are pleased to announce that No Rogue Traders Here will now be hosting Solihull Trading Standard's Shipshape list. Together we will offer a more comprehensive consumer protection service, in a partnership that already incorporates Birmingham, Wolverhampton and Dudley Trading Standards Services.


The Shipshape list was set up almost ten years ago by Solihull Trading Standards and has been a true trailblazer for consumer protection. It enabled consumers to choose a reliable business, to carry out their home improvements. They would be safe in the knowledge that if things should go wrong, there would be someone to turn to for free help and assistance.


As we follow in the footsteps of the people who designed and implemented the Shipshape list, we at No Rogue Traders Here would like to acknowledge our gratitude to the council, Trading Standards and the dedicated Shipshape team for all of the groundbreaking work they have done over the years.


The new system being offered by No Rogue Traders Here will not significantly change any structures already in place. You will still deal with traders who have passed a whole host of checks and have been thoroughly vetted and interviewed. Instead, we will simply be increasing the level of consumer protection available, in order to make it an even more comprehensive service.


In addition, Shipshape's many loyal customers and professional members, will be happy to learn that they can now have a choice of how they appoint a business, to carry out work for them. They can either make contact with us via our website www.noroguetradershere.com or simply pick up the phone and call our freephone number 0800 233 5000 during office hours.


Since we at No Rogue Traders Here have taken over the work of Shipshape, on behalf of Solihull Trading Standards, we have committed ourselves to providing a service that will do justice to our predecessors. We would like to assure you that Solihull Trading Standards remain fully involved. If you are one of the many customers or home improvement professionals who were part of the Shipshape list we hope you will find our new service as helpful as the service you received in the past. We look forward to working with you all. Here's to a future free of Rogue Traders!

How does it work?

There are many good reasons to sign up to our Trading Standards backed consumer protection service and this page is dedicated to giving you those and answering any questions you may have. If you have any other queries you can look at the FAQs or use the contact link and get in touch that way.

 

If you are searching for people to work on your home or to provide other services, you will be able to find a number of reliable and skilled teams simply by contacting us online or calling our support line on 0800 233 5000 . But that's not all  – there's even better news - the service we offer is not just a catalogue or directory. We don't just offer you lists of businesses when you are looking for a trader – we offer you contact with businesses that we have personally interviewed, bankruptcy & credit checked, identity checked and most importantly businesses that have been passed by Trading Standards....there will be no stone left unturned. 

 

This is where No Rogue Traders Here distinguishes itself from other databases and catalogues of traders out there.  The thing is that we are not so much a list of goods and services but more a consumer protection service.  Before you ever get to see traders details, every individual or company on our books has already undergone a rigorous background checking procedure. As our motto says, "making choosing traders safer."

What to do next

It's really very simple. First, you register with us. You get to choose how you'd like to do this – you can either register online or our team are just as happy to chat with you on the phone and take your details in a call. If you do register online and before you can use our services we'll give you a quick call to verify your details and that’s it!

 

Then, when you need to find a business you get in touch with us to let us know what you need. Again, you can do this by calling our support line on 0800 233 5000 or, if you like, you can post your job on our site yourself. Once you let us know your requirements we'll send out the information to our approved businesses via a texted message to their mobile phone. Then within a short while we'll get back to you with up to 3 company profiles of businesses that meet the requirements and qualifications for doing your job.

 

At this stage just give the traders a call to arrange a day to be quoted, the onus is on you to contact the traders but you may still get a call from them too. After you've had a chance to firstly meet all the businesses and compare their quotes, you simply choose which one suits you best. Then your chosen business will draw up a contract for you to sign and once you are all happy a date can be arranged for work to begin.

What happens next?

Because we are primarily a consumer protection service we like to stay in touch with you at all stages of the process. We are very serious about providing you with not only honest and reliable businesses but also competitive ones. Each business that makes a recommendation to  you will also share this  recommendation with us along with the amount quoted for all work to be completed. After your work has been completed one of our team will give you a call to check that you are totally happy with the end result.

 

We monitor all businesses on our books for quality and price on an on-going basis. We even carry out 'Mystery Shopper' exercises from time to time! This means that our traders stay on their toes, and are always careful to recommend the correct service and not just the most expensive, as they never know if they are dealing with a real customer or if it's one of our Mystery Shopper exercises!

 

With so much to offer, No Rogue Traders Here is the perfect solution for you when you require the services of a quality business at a competitive price, minus all the hassles. So don’t take the chance going elsewhere to find a trader, protect your interests by signing up to our consumer protection service right away.
Every business on our books:
  • Has been approved by Trading Standards
  • Has undergone identity, bankruptcy and credit checks
  • Has had a face-to-face meeting
  • Has had their qualifications verified
  • Has proven that all insurance and certification is up to date
  • Is continuously monitored regarding both quality and price
  • Is fully committed to our Professional Code of Conduct

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  • NRTH-5NRTH-6NRTH-7NRTH-8

Testimonials

  • " We have had many jobs completed on our home from traders that No Rogue Traders Here have recommended to us. All jobs were completed to a very high standard indeed. The confidence you get when using this service is incredible. Highly recommend."

  • " What can I say but outstanding. So few words to say what was done but so much was done. I would like to pass on my thanks for all your hard work. I would recommend you without hesitation."

  • " We are so happy with this company. They were very tidy and reliable and the perfect job done. Would have no problem recommending them. Well worth signing up to the consumer protection program."

  • " We have wanted a service like this for years. Fantastic thank you."

  • " We have used No Rogue Traders Here and their Trading Standards passed traders for 2 years now and the quality of the traders is 10/10. We are an elderly couple and feel very safe when using No Rogue Traders Here."

  • " Our landscaped garden is beautiful. Thank you so much to Neil and Les. A great service too from No Rogue Traders Here."

  • " We've had over 20 jobs done by No Rogue Traders Here traders and everyone has gone excellently. Its the 21st century way to choose traders. We we're a little apprehensive at first but how wrong we were...brilliant!."

  • " My central heating system has been fitted and I'm really pleased. I've used this service before and the traders are always very pleasant."

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Registered Office:
Digbeth Court
162-164 High Street

Digbeth
Birmingham B12 0LD
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