We are pleased to announce that No Rogue Traders Here will now be hosting Solihull Trading Standard's Shipshape list. Together we will offer a more comprehensive consumer protection service, in a partnership that already incorporates Birmingham, Wolverhampton and Dudley Trading Standards Services.


The Shipshape list was set up almost ten years ago by Solihull Trading Standards and has been a true trailblazer for consumer protection. It enabled consumers to choose a reliable business, to carry out their home improvements. They would be safe in the knowledge that if things should go wrong, there would be someone to turn to for free help and assistance.


As we follow in the footsteps of the people who designed and implemented the Shipshape list, we at No Rogue Traders Here would like to acknowledge our gratitude to the council, Trading Standards and the dedicated Shipshape team for all of the groundbreaking work they have done over the years.


The new system being offered by No Rogue Traders Here will not significantly change any structures already in place. You will still deal with traders who have passed a whole host of checks and have been thoroughly vetted and interviewed. Instead, we will simply be increasing the level of consumer protection available, in order to make it an even more comprehensive service.


In addition, Shipshape's many loyal customers and professional members, will be happy to learn that they can now have a choice of how they appoint a business, to carry out work for them. They can either make contact with us via our website www.noroguetradershere.com or simply pick up the phone and call our freephone number 0800 233 5000 during office hours.


Since we at No Rogue Traders Here have taken over the work of Shipshape, on behalf of Solihull Trading Standards, we have committed ourselves to providing a service that will do justice to our predecessors. We would like to assure you that Solihull Trading Standards remain fully involved. If you are one of the many customers or home improvement professionals who were part of the Shipshape list we hope you will find our new service as helpful as the service you received in the past. We look forward to working with you all. Here's to a future free of Rogue Traders!

Privacy policy

Your privacy is very important to us here at No Rogue Traders Here  and you can expect the very best in security and discretion when it comes to your information. We are registered with the Data Protection Agency and take this very seriously indeed.

What follows is a user friendly list of what we will and won't do when it comes to your privacy. If for any reason you are unsure about something you have read or you want more information, please feel free to contact us in the first instance.

What we will do

  • Store all personal and business information on the very latest secure servers; feel free to contact us for any more information about this and how it works.
  • Occasionally use your information to contact you regarding your registration.
  • Occasionally monitor and record communications with our customer service.
  • Collect and use information that is relevant and necessary in order to become a member of our website.
  • Pass on customers contact details to professionals registered with us who have agreed to do the required job.
  • Ask professionals (traders only) for their payment details, working preferences and requirements, and of course all information pertaining to our extensive: identity checks, credit checks, bankruptcy checks, public liability checks and trading standards checks. We may also request any other information that we consider pertinent to your application.
  • Make feedback comments available to view for all members of the site.
  • Disclose your personal information in accordance with the law.
  • Use your information to resolve disputes and troubleshoot.
  • Give you access to any information we hold about you at any time. However, for obvious reasons you will be required to prove your identity before we do this.

What we won't do

  • Allow your personal information to be stored in an internet cookie. Only information pertaining to our website, with an identification code will be used to identify repeat visitors.
  • Retain your personal information indefinitely. We only keep your details as long as is necessary.
  • Sell, share or trade your information with anyone else unless legally obligated to do so. The information you provide us is given in confidence.
Every business on our books:
  • Has been passed by Trading Standards.
  • Has undergone identity, bankruptcy and credit checks.
  • Has been interviewed face to face by our experienced team.
  • Has had all their qualifications verified.
  • Has proven that all insurance and certification is up to date.
  • Continuously monitored regarding both quality and price.
  • Fully committed to our Professional Code of Conduct.

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Testimonials

  • "We have had many jobs completed on our home from traders that No Rogue Traders Here have recommended to us. All jobs were completed to a very high standard indeed. The confidence you get when using this service is incredible. Highly recommend."

  • "What can I say but outstanding. So few words to say what was done but so much was done. I would like to pass on my thanks for all your hard work. I would recommend you without hesitation."

  • "We are so happy with this company. They were very tidy and reliable and the perfect job done. Would have no problem recommending them. Well worth signing up to the consumer protection program."

  • "We have wanted a service like this for years. Fantastic thank you."

  • "We have used No Rogue Traders Here and their Trading Standards passed traders for 2 years now and the quality of the traders is 10/10. We are an elderly couple and feel very safe when using No Rogue Traders Here."

  • "Our landscaped garden is beautiful. Thank you so much to Neil and Les. A great service too from No Rogue Traders Here. "

  • "I have never had so much peace of mind when using a roofer. Steven has given me faith again in using traders. So, so pleased I joined No Rogue Traders Here. "

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Registered Office:
Digbeth Court
162-164 High Street

Digbeth
Birmingham B12 0LD
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