We are pleased to announce that No Rogue Traders Here will now be hosting Solihull Trading Standard's Shipshape list. Together we will offer a more comprehensive consumer protection service, in a partnership that already incorporates Birmingham, Wolverhampton and Dudley Trading Standards Services.


The Shipshape list was set up almost ten years ago by Solihull Trading Standards and has been a true trailblazer for consumer protection. It enabled consumers to choose a reliable business, to carry out their home improvements. They would be safe in the knowledge that if things should go wrong, there would be someone to turn to for free help and assistance.


As we follow in the footsteps of the people who designed and implemented the Shipshape list, we at No Rogue Traders Here would like to acknowledge our gratitude to the council, Trading Standards and the dedicated Shipshape team for all of the groundbreaking work they have done over the years.


The new system being offered by No Rogue Traders Here will not significantly change any structures already in place. You will still deal with traders who have passed a whole host of checks and have been thoroughly vetted and interviewed. Instead, we will simply be increasing the level of consumer protection available, in order to make it an even more comprehensive service.


In addition, Shipshape's many loyal customers and professional members, will be happy to learn that they can now have a choice of how they appoint a business, to carry out work for them. They can either make contact with us via our website www.noroguetradershere.com or simply pick up the phone and call our freephone number 0800 233 5000 during office hours.


Since we at No Rogue Traders Here have taken over the work of Shipshape, on behalf of Solihull Trading Standards, we have committed ourselves to providing a service that will do justice to our predecessors. We would like to assure you that Solihull Trading Standards remain fully involved. If you are one of the many customers or home improvement professionals who were part of the Shipshape list we hope you will find our new service as helpful as the service you received in the past. We look forward to working with you all. Here's to a future free of Rogue Traders!

There are many good reasons to sign up to our Trading Standards backed consumer protection program and this page is dedicated to giving you those and answering any questions you may have. If you have any other queries you can look at the FAQs or use the contact link and get in touch that way.

What to do next

It's really very simple. First, you register with us. You get to choose how you'd like to do this – you can either register online or our team are just as happy to chat with you on the phone and take your details in a call. If you do register online and before you can use our services we'll give you a quick call to verify your details and that’s it!

 

Then, when you need to find a business you get in touch with us to let us know what you need. Again, you can do this by calling 0800 233 5000 or, if you like, you can post your job on our site yourself. Once you let us know your requirements we'll send out the information to our approved businesses via SMS. Then within about 10 minutes, we'll get back to you with the profiles of up to 3 businesses who are interested in doing your job. We send these profiles to your e-mail inbox. If its your first time in using our services the profiles may be sitting in your spam or junk folder.

 

These Trading Standards passed professionals will then get in touch with you themselves to arrange a meeting with you. If you prefer, say you need someone in an emergency, you could call the businesses straight away, their contact details will be on the profiles that you should have received by now.· After you've had a chance to meet all the businesses and compare quotes, you simply choose which one suits you best. The business will draw up a written quotation and contracts and, once you are all happy, work will begin.

 

Because we are primarily a consumer protection program we like to stay in touch with you at all stages of the process. Before you choose your preferred business one of our team will speak to you and record the amounts of all quotes received. When the job is completed, and before you have paid the business, we encourage you to give us a quick call on 0800 233 5000 and let us know how everything went. If you prefer, you can log in online and leave some feedback about the business you used.

 

We monitor all businesses on our books for quality and price on an on-going basis. We even carry out 'Mystery Shopper' exercises from time to time! This means that our traders stay on their toes, and are always careful to recommend the correct service and not just the most expensive, as they never know if they are dealing with a real customer or if it's one of our Mystery Shopper exercises!

 

With so much to offer, No Rogue Traders Here is the perfect solution for you when you require the services of a quality business at a competitive price, minus all the hassles. So don’t take the chance going elsewhere to find a trader, protect your interests by signing up to our consumer protection program right away.

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Testimonials

  • "We have had many jobs completed on our home from traders that No Rogue Traders Here have recommended to us. All jobs were completed to a very high standard indeed. The confidence you get when using this service is incredible. Highly recommend."

  • "What can I say but outstanding. So few words to say what was done but so much was done. I would like to pass on my thanks for all your hard work. I would recommend you without hesitation."

  • "We are so happy with this company. They were very tidy and reliable and the perfect job done. Would have no problem recommending them. Well worth signing up to the consumer protection program."

  • "We have wanted a service like this for years. Fantastic thank you."

  • "We have used No Rogue Traders Here and their Trading Standards passed traders for 2 years now and the quality of the traders is 10/10. We are an elderly couple and feel very safe when using No Rogue Traders Here."

  • "Our landscaped garden is beautiful. Thank you so much to Neil and Les. A great service too from No Rogue Traders Here. "

  • "I have never had so much peace of mind when using a roofer. Steven has given me faith again in using traders. So, so pleased I joined No Rogue Traders Here. "

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Registered Office:
Digbeth Court
162-164 High Street

Digbeth
Birmingham B12 0LD
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